Microsoft Copilot Training Workshops for Businesses & Government
Matrix delivers private Microsoft 365 Copilot training and workshops for businesses and government organisations across New Zealand and Australia. Every session is customised around your teams, workflows, Microsoft environment and adoption goals.
Note: We do not provide public courses or individual enrolments.
Book a Copilot Training Assessment
OUR UNIQUE COPILOT AI TRAINING PROCESS
How We Build Copilot Adoption
100% Tailored to Your Business. All training engagements start with a discovery session to ensure we design relevant, hands-on learning experiences. Whether you're looking for a short AI workshop or a multi-session training program, we customise everything to your requirements.
01
Discover Current Usage & Barriers
Identify licence usage, confidence, role-based needs, workflows and adoption blockers.
02
Identify High-Value Use Cases
Map where Copilot can improve individual productivity, team collaboration and business workflows.
03
Deliver Practical Role-Based Training
Train teams using real Microsoft 365 tasks across Chat, Outlook, Teams, Word, Excel, PowerPoint, Notebooks, Agents and Calendar management.
04
Build Ongoing Adoption Capability
Help teams embed better Copilot habits, improve prompting, explore agents, stay current with new Copilot capabilities and measure adoption.
What Your Team Will Learn
- When to use Copilot Chat versus Copilot inside Microsoft 365 apps
- How to use Copilot effectively across Outlook, Teams, Word, Excel and PowerPoint
- How to identify high-value individual and team use cases
- How to write better prompts and improve output quality
- How Copilot Agents can support repeatable workflows and shared processes
- How to use Copilot responsibly within your organisation’s governance and security requirements
Every workshop is customised around your roles, workflows, Microsoft environment and adoption goals.
Copilot Training Formats
Team Workshops
Private sessions for departments or cross-functional teams.
Leadership Sessions
Focused workshops for executives and senior leaders.
Organisation-Wide Programmes
Multi-session programmes combining discovery, role-based training and adoption support.
Delivered in-person across New Zealand and Australia, or online for distributed teams.
Example Training Outcomes
We work with organisations across New Zealand and Australia under confidentiality agreements, so we don’t publicly identify clients. Here are a few examples of the outcomes our Copilot training has supported.
Auckland — Health Sector
A non-technical team progressed from basic Copilot use to building their own Copilot agents within three weeks of training, automating four key workflows.
Sydney — Infrastructure
A 1:1 Copilot training engagement helped an infrastructure leader identify high-value use cases, improve confidence and accelerate day-to-day adoption.
Online — Professional Services
We delivered tailored basic and intermediate Copilot training to 200 senior leaders, using their own tasks, content and workflows to make the learning immediately relevant.
Copilot Adoption Challenges We Help Solve
- Licences are available, but staff still don’t know when or how to use Copilot effectively.
- Teams are unclear about Copilot Chat versus in-app Copilot and which experience suits each task.
- Organisations don’t know which roles need licences, which licence types to use or where value will be highest.
- Copilot is improving individual productivity, but collaborative team workflows have not changed.
- Adoption drops after rollout because teams lack role-specific use cases, prompting habits and ongoing support.
- Leaders struggle to measure usage, productivity gains and return on licence investment.
We address these challenges through discovery, practical training and role-based adoption planning.
What About Other AI Solutions?
During discovery, we assess whether Microsoft Copilot, ChatGPT, Claude or another AI tool is the best fit for your teams and workflows.
As a guide, Copilot works best inside the Microsoft 365 ecosystem, where it is embedded across Outlook, Teams, Word, Excel and PowerPoint. ChatGPT is strong for research, brainstorming and problem-solving, while Claude can be useful for long-form content and coding.
Our goal is not to add more tools. We help organisations avoid AI tool sprawl by choosing a small, practical set of platforms that fit their people, technology and governance requirements.