AI workshops · Transport, freight & logistics
AI workshops for transport, freight & logistics teams
Practical Microsoft Copilot, ChatGPT and Claude workshops for freight, courier, aviation, port and logistics businesses. Clearer communication and more consistent processes across shifts and sites. We follow up to make sure your people keep using it.
- Prosci® Certified Change Practitioner
- Onsite across New Zealand and Australia
- Independent and tool-agnostic
Where AI helps transport and logistics teams
Safety built in: AI drafts, qualified people check and sign off, on the tools your organisation has approved.
Our clients
Trusted by freight, aviation and port organisations across New Zealand
We work with businesses that keep goods moving, building practical AI capability for operational and office teams with the right controls around safety, accuracy and customer information.
Who we work with
AI training for businesses that keep goods moving
Operations run around the clock, and information has to move as fast as the freight. We tailor every workshop to the handovers, reporting and customer communication your teams deal with every shift.
- Freight and courier companies Depots, linehaul and last mile
- Air cargo and aviation Operations, compliance and scheduling
- Ports and terminals Marine, cargo and stakeholder updates
- Warehousing and 3PL Inventory, picking and customer service
- Fleet and transport operators Drivers, routes and safety
- Supply chain teams Planning, suppliers and exceptions
Practical AI for operations
Where AI adds value for transport, freight and logistics teams
Our workshops focus on the information that has to move between shifts, sites and customers, so less gets lost and more gets done.
Shift handovers & daily reports
Turn shift notes into clear handovers and daily reports with issues, actions and owners, so nothing falls through the gaps.
Incidents & exception reporting
Summarise incidents, near misses and exceptions faster, and spot patterns across sites and shifts.
Customer & stakeholder updates
Draft clear, consistent delay notices, delivery updates, quotes and responses to customer enquiries.
SOPs, checklists & training
Turn know-how into standard operating procedures, checklists and induction material your teams can follow every time.
Planning & performance data
Analyse volumes, on-time performance and costs in spreadsheets, and turn the numbers into clear planning notes.
Safety & compliance documents
Draft and update health and safety, regulatory and compliance documents, and summarise standards and audits.
What your workshop can cover
AI workshops built around your operation
Every workshop is customised around your people, operations, technology environment and AI maturity. Typical topics include:
- Microsoft Copilot, ChatGPT and Claude
- Effective prompting for everyday work
- Shift handovers and daily reports
- Incident and exception reporting
- Customer and stakeholder updates
- SOPs, checklists and training material
- Spreadsheets and performance data
- Safety, privacy and responsible use
- Agents and workflow automation
- Identifying high-value AI opportunities
Formats: leadership briefings, half-day or full-day team workshops, onsite at your office, depot or port. See our Copilot training, ChatGPT training and Claude workshops.
Our approach
How we tailor your workshop
We don't just train, we get people using it. The Matrix AI method: Discover, Design, Build, Deploy, Improve.
Discover
Priority workflows, current AI maturity, your tool environment and safety and compliance considerations.
Design
A workshop built around the roles, shifts and tasks that matter most to your operation.
Build
Relevant use cases, prompts and examples using your own types of reports, procedures and messages.
Deploy
Hands-on delivery with live demonstrations, practical exercises and clear guardrails.
Improve
A 30-day adoption follow-up, priority use cases and recommended next steps.
Leave with a working AI skill, not just notes
Workshops can include a tailored Copilot agent, ChatGPT skill or Claude skill for a real task, such as a shift handover summariser or a customer delay notice writer. It's built and tested in your approved workspace and aligned to your AI governance policy.
Plan a workshop for your team.
Discuss your workshop
Why Matrix AI
Work directly with Glen Maguire
Glen leads Matrix AI workshops across New Zealand and Australia. With more than 25 years in technology and digital transformation, he helps freight, aviation, port and logistics businesses move beyond AI experimentation and apply Copilot, ChatGPT and Claude to everyday operations.
Sessions are designed for operational and office teams alike: practical, plain-English and tailored to how your business actually runs.
- Prosci® Certified Change Practitioner
- MBA
- Microsoft Copilot certified
- 25+ years in technology and digital transformation
- AI advisor, trainer and keynote speaker
LinkedIn glenmaguire.com hello@matrixconsulting.ai
Strategy sets the direction. People make AI work.
FAQs
Transport, freight and logistics AI workshop FAQs
Do you work with transport, freight and logistics businesses?
Yes. We have worked with freight, aviation and port organisations in New Zealand, including Freightways, Texel Air and Eastland Port. Sessions are built around real work such as shift handovers, incident reporting, customer updates and procedures.
Can AI help frontline and shift-based teams?
Yes. We focus on practical tasks such as handovers, incident summaries, checklists and customer messages, using the tools your team already has, with a person checking every output before it is used.
Which AI tools do the workshops cover?
We train on the tools your organisation has approved, most often Microsoft Copilot, ChatGPT and Claude. We can also cover agents, research tools, document analysis and workflow automation where relevant.
How do you handle safety-critical and customer information?
AI drafts and qualified people check and sign off. Workshops run in your approved AI workspace, are aligned to your AI governance and privacy policies, and use your own documents only with approval.
How much does an AI workshop cost?
Pricing is on application in NZD or AUD. After a short discovery call, we provide a proposal based on your team size, format and goals.
Book a workshop consultation
No obligation and no sales pitch. Tell us about your team, the AI tools you use and the handovers, reporting and customer communication you want to improve, and we’ll tell you honestly how we can help.
Prefer email? hello@matrixconsulting.ai